Delivery/Shipping Policy – Curate Collections
At Curate Collections, we believe delivery should be simple, transparent, and fast. Below is everything you need to know about how we get your order from our warehouse to your doorstep.
Nationwide Delivery (South Africa)
Standard Delivery – R99
✔️ 1–3 business days
✔️ Fast, tracked courier delivery via partners like The Courier Guy and Dawn Wing
✔️ Includes all standard-size products
Furniture & Large Item Delivery – R450
✔️ 3–5 business days
✔️ Applies to oversized or heavy items (e.g., furniture, large tech, or gym equipment)
✔️ Handled with special care via freight partners
Free Shipping on Orders Over R1500
✔️ Automatically applied at checkout
✔️ Valid on standard-size items only
Remote Areas
Deliveries to remote or rural locations may take an extra 1–2 business days. In rare cases, a small surcharge may apply — we’ll always confirm with you first.
International Shipping
Standard International – R350
✔️ 5–10 business days
✔️ Ships to selected countries including the UAE, UK, USA, Australia, and more
✔️ Duties or taxes may be charged by your local customs authority
Don’t see your country listed? Reach out to us at customerservices@curatecollections.com and we’ll do our best to assist.
Order Processing & Fulfillment
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Orders are processed within 1 business day after payment clears
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You’ll receive an email confirmation with your order details
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Once shipped, your tracking number will be added to your order and emailed to you
Track Your Order Anytime
You can track your order at any time using our tracking page:
👉 Track My Order
Just enter your email address and order number, and you’ll see live updates on your delivery.
🧾 Need Help?
We’re always here to assist!
📧 Email: customerservices@curatecollections.com
📞 WhatsApp or Call: +27 63 830 3031
⏰ Support hours: Monday–Friday, 9am–5pm (SAST)
Thank you for choosing Curate Collections — where premium products meet seamless delivery.