Effective Date: 2025/01/26

Curate Co. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.curatecollections.com, use our services, or interact with us in any way.

By accessing our website, you agree to the terms outlined in this policy. If you do not agree with the terms, please refrain from using our site.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

1.1 Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed through secure third-party providers)
  • Any other information you provide through forms, orders, or communications

1.2 Non-Personal Information

Automatically collected data when you browse our website, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website URLs
  • Cookies and usage data

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders
  • Respond to inquiries and provide customer support
  • Improve website functionality and user experience
  • Send promotional communications (with your consent)
  • Comply with legal obligations
  • Detect and prevent fraudulent activities

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service providers: Payment processors (e.g., Yoco, PayFast), shipping companies, and marketing platforms
  • Legal authorities: When required by law or to protect our rights
  • Third-party tools: For analytics and website improvement purposes

All third-party providers are obligated to protect your data and only use it for specified purposes.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Recognize repeat visitors
  • Track website usage and analytics
  • Remember your preferences

You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to safeguard your personal information. While we strive to protect your data, no online transmission is 100% secure. Use our site at your own risk.

6. Your Data Rights

As a data subject, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Lodge a complaint with a data protection authority if you believe your data rights have been violated

To exercise these rights, contact us at:
📧 customerservice@curatecollections.com

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Review their privacy policies before providing personal information.

8. Children's Privacy

Our services are not directed at individuals under 16. We do not knowingly collect information from children. If you believe a child has provided us with personal data, contact us to have it removed.

9. Changes to This Privacy Policy

We reserve the right to update this policy. Changes take effect immediately upon posting on this page. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns regarding this Privacy Policy:
📧 Email: customerservice@curatecollections.com
🌐 Website: www.curatecollections.com