Category: Home & Living, Living Room Accessories
Vendor:My Store
At Curate Collections, we want you to be completely satisfied with your purchase. Here’s a quick overview of our return and refund process:
- Faulty or Damaged Products:
Contact us within 7 days of receiving your order for a refund or replacement. - Change of Mind:
We do not accept returns for change of mind or incorrect orders unless the product is faulty or damaged. - Incorrect Products:
Received the wrong item? Let us know within 7 days to resolve it.
✅ How to Request a Return:
Email us at customerservice@curatecollections.com with:
- Your order number
- Photos of the product (showing damage or incorrect items)
- A brief description of the issue
✅Return Process:
- Shipping Costs: Customers cover return shipping unless the product is faulty or incorrect.
- Packaging: Please return items in their original packaging to avoid damage.
✅Refunds:
- Processed within 7–14 business days after we receive and inspect the item.
- Refunds apply to faulty or incorrect items; partial refunds may apply in other cases.
✅Exchanges:
We don’t offer direct exchanges. Simply return the item for a refund and place a new order.
✅Non-Refundable Items:
- Used or altered products
- Items not in original packaging
- Final sale items
Read the full policy here: Full Refund Policy
Need help? Get in touch: customerservice@curatecollections.com
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