At Curate Collections, we want you to be completely satisfied with your purchase. Here’s a quick overview of our return and refund process:

• Faulty or Damaged Products:
  Contact us within 7 days of receiving your order for a refund or replacement.
• Change of Mind:
  We do not accept returns for change of mind or incorrect orders unless the product is faulty or damaged.
• Incorrect Products:
  Received the wrong item? Let us know within 7 days to resolve it.

✅ How to Request a Return:
Email us at customerservice@curatecollections.com with:

• Your order number
• Photos of the product (showing damage or incorrect items)
• A brief description of the issue

✅Return Process:

• Shipping Costs: Customers cover return shipping unless the product is faulty or incorrect.
• Packaging: Please return items in their original packaging to avoid damage.

✅Refunds:

• Processed within 7–14 business days after we receive and inspect the item.
• Refunds apply to faulty or incorrect items; partial refunds may apply in other cases.

✅Exchanges:
We don’t offer direct exchanges. Simply return the item for a refund and place a new order.

✅Non-Refundable Items:

• Used or altered products
• Items not in original packaging
• Final sale items

Read the full policy here: Full Refund Policy

Need help? Get in touch: customerservice@curatecollections.com