Category: Tech & Gadgets
Vendor:Syntech
The Xiaomi Smart Pet Food Feeder 2 is the ultimate solution for pet owners seeking convenience and peace of mind. With a spacious 5L food container that holds approximately 2.5kg of pet food, it can feed an adult cat for up to 30 days. Designed for precision, its advanced sensors detect the exact amount of food in the bowl, with an accuracy margin of just 1g. Combined with proprietary algorithms, it tracks your pet's consumption dynamically, helping you manage their diet effectively.
This smart feeder goes beyond convenience by recommending regulated and healthy feeding plans tailored to your pet's physical condition. The built-in infrared sensors monitor food levels continuously, sending real-time alerts via the Xiaomi Home app and its LED display when supplies run low. The newly optimized anti-blockage system ensures smooth food dispensing, accommodating pellets up to 12mm in diameter, so your pet never misses a meal.
Reliability is at the core of the Xiaomi Smart Pet Food Feeder 2. Equipped with an emergency power system that supports four AA batteries, it guarantees uninterrupted feeding even during power or internet outages. The front-mounted high-definition LED screen provides real-time updates on food weight, keeping you informed at a glance. The feeder's design includes a food-grade 304 stainless steel bowl that is non-toxic, scratch-resistant, and easy to clean, promoting a safe and hygienic mealtime experience for your pet.
Maintenance is effortless with the feeder's detachable design, allowing for quick disassembly and washing of the food storage container. Triple-sealed to maintain food dryness and freshness, the Xiaomi Smart Pet Food Feeder 2 ensures every meal is as fresh as the first. Packed with cutting-edge technology and thoughtful design, this feeder is the perfect companion for pet owners who value both convenience and their pet's well-being.
FEATURES:
- High-definition large LED screen
- 5L large capacity
- Accurate weighing
- Backup battery for extra reliability
- Automatic unblocking when food gets stuck
- Compatible with a variety of pet foods
- Triple-sealed to maintain food dryness and freshness
SPECIFICATIONS:
- Input Parameters: 5.9V⎓1A
- Wireless Connectivity: Wi-Fi IEEE802.11b/g/n 2.4GHz
- Operating Temperature: 0–40°C
- Rated Power: 5.9W
- Supported Systems: Android 8.0, iOS 12.0 or above
- Product Dimensions: 370 x 220 x 324mm
WHAT'S IN THE BOX:
- Xiaomi Smart Pet Food Feeder 2(including feeding bowl) - White x1
- Desiccant cartridge x1
- Power cord x1
- User manual x1
At Curate Collections, we want you to be completely satisfied with your purchase. Here’s a quick overview of our return and refund process:
- Faulty or Damaged Products:
Contact us within 7 days of receiving your order for a refund or replacement. - Change of Mind:
We do not accept returns for change of mind or incorrect orders unless the product is faulty or damaged. - Incorrect Products:
Received the wrong item? Let us know within 7 days to resolve it.
✅ How to Request a Return:
Email us at customerservice@curatecollections.com with:
- Your order number
- Photos of the product (showing damage or incorrect items)
- A brief description of the issue
✅Return Process:
- Shipping Costs: Customers cover return shipping unless the product is faulty or incorrect.
- Packaging: Please return items in their original packaging to avoid damage.
✅Refunds:
- Processed within 7–14 business days after we receive and inspect the item.
- Refunds apply to faulty or incorrect items; partial refunds may apply in other cases.
✅Exchanges:
We don’t offer direct exchanges. Simply return the item for a refund and place a new order.
✅Non-Refundable Items:
- Used or altered products
- Items not in original packaging
- Final sale items
Read the full policy here: Full Refund Policy
Need help? Get in touch: customerservice@curatecollections.com
✅ Shipping/Delivery
Q: How long will it take to get my order?
A: Most orders ship out within 1–3 business days. Once shipped, you’ll get tracking info and can expect your package within 5–7 business days (sometimes faster if the delivery gods are feeling generous).
Q: Do you offer international shipping?
A: Not yet — we're keeping it local for now, but we're working on expanding! Sign up for our newsletter to be the first to know when we go global.
✅ Returns & Exchanges
Q: What’s your return policy?
A: We offer hassle-free returns within 14 days of delivery. Item must be unused, in original packaging. No sad, coffee-stained returns, please.
Q: How do I start a return or exchange?
A: Just shoot us a message customerservice@curatecollections.com with your order number and we’ll guide you through it like a customer service Jedi.
✅ Orders & Payments
Q: What payment methods do you accept?
A: All the usual suspects — Visa, Mastercard, Instant EFT, GPay, Mobicred, Snapscan, AmEx, PayPal, and more.
Q: Can I cancel or change my order?
A: If your order hasn’t shipped yet, we’ll do our best to accommodate. Reach out ASAP and we’ll see what we can do!
✅ Products & Stock
Q: An item I wanted is sold out! Will it be restocked?
A: Possibly! Popular items tend to fly off the shelves. Sign up for restock alerts on the product page or email us — we’re always happy to help.
Q: Are your products curated or designed in-house?
A: We hand-pick and design items with intention — everything is chosen to elevate your everyday, not clutter it.
✅ Still have questions?
No worries — we love curious minds. Reach out to us anytime at customerservice@curatecollections.com or use our contact form. We’re real humans, we respond fast, and we don’t copy-paste replies (unless they’re really good).
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